Updated 01/07/2020

Dear valued patients,

We know how important the ability to hear is to you and are ready to start seeing you once more!

We are now accepting appointment requests and able to offer face to face consultations at our clinics in Edinburgh, Glasgow and Stirling. 

Our limited, priority clinics will operate at Edinburgh and Stirling from Monday 6th July.

As spaces will initially be limited we are prioritising appointments to ensure the most urgent requests can be resolved the quickest and the most vulnerable patients can be seen in the safest manner possible.

The clinic will be operating to the highest possible standards to ensure your safety and wellbeing. We do request that you arrive at your appointed time and not too early as we are aiming to minimise the numbers of patients in the waiting areas as much as possible.

Appointments are being prioritised as such:

  1. Hearing Device Wearers – Urgent hearing device servicing, breakdown, or repair.
  2. Hearing Device Wearers – Microsuction ear wax removal, hearing assessments, hearing aid fitting, follow up appointments or hearing aid retuning.
  3. Non Hearing Device Wearers – Hearing assessments.
  4. Non Hearing Device Wearers – Microsuction ear wax removal.

To Book Your Appointment With Us

  1. By Telephone: Call our friendly booking team on 0333 320 7788.
  2. By Email: Reply to this email with your requirements, and our friendly team will help get you booked into one of our clinics in Edinburgh, Glasgow or Stirling.
  3. Book Online: Reserve your appointment online today. This appointment will be provisional, and will need to be confirmed by our booking team prior to you attending your appointment. You can now book at our three currently open clinics online.
Click Here To Book Online

To Book Your Appointment With Us

  1. By Telephone: Call our friendly booking team on 0333 320 7788.
  2. By Email: Reply to this email with your requirements, and our friendly team will help get you booked into one of our clinics in Edinburgh, Glasgow or Stirling.

Home visit services are currently on hold

Unfortunately due to the risk to our patients we will not be able to offer a home visit service for the foreseeable future. If you have an urgent repair we are able to accept hearing aid via a postal service or a drop off.

In cases where a face to face consultation is required, we are recommending patients to wait a short while until we have access to our Bearsden, Stirling, Giffnock or Edinburgh locations which have ground floor entry, elevator access and are all fully DDA compliant.

Main door access and exclusive one to one consultation

Additionally Bearsden, Giffnock and Stirling offer the opportunity to arrive at the front door and be seen on an exclusive one to one basis with your clinician. If you would prefer this option simply ask one of our booking team and we will do all we can to accommodate you. These clinics will be opening very soon. Bearsden is currently closed, but we will soon be looking to open our clinic there.

We greatly appreciate your patience and cant wait to see you all again sometime soon.

Below is a link to a short survey that we would really appreciate your feedback and opinions about reopening our clinics:

Click Here To Take The Survey

Please contact us by replying to this email info@thehearingclinicuk.co.uk, or you can call our team on 0333 320 7788 (open weekdays from 9am – 5pm) or speak directly to our team though Facebook messenger @thehearingclinicuk, and one of our team will be able to assist you further.

We look forward to welcoming you to one of our clinics very soon.

Kind Regards,

 

 

Chris Stone
Managing Director