How To Choose The Best Hearing Care Provider

How To Choose The Best Hearing Care Provider 

Choosing where to have your hearing issue managed is a critical decision.  It’s important to choose the best hearing care provider that you feel most comfortable with while ensuring the products and services they offer provide fit well with your lifestyle.

Most clinics will be offering some type of incentive but there are few vital things you should check before making your decision:

First, check the qualifications and experience of the audiologists employed at the clinic.  Try to ensure they are members of recognised professional bodies such as the Association of Independent Hearing Healthcare Practitioners (AIHHP).

How To Choose The Best Hearing Care Provider Customer service training can sometimes be overlooked – but finding a clinic that places significant importance on providing exceptional customer service is an important consideration.  It helps you to feel comfortable and relaxed about attending appointments and follow ups which help ensure your device(s) is perfectly tuned and optimised to your lifestyle.

Look for an independent hearing care provider.  This way you’ll have the opportunity to try a range of options before finding the one that suits you best.  Some clinics will be tied to a particular manufacturer and while you may enjoy some improvements in your ability to hear, the experience may not be fully optimized for your particular problem.

A comprehensive aftercare program is a good way to ensure your treatment remains on track and is adjusted when required. Regular follow up appointments allow you audiologist to take note of any changes in your hearing and maintenance and cleaning services will keep your equipment in perfect working order.

For more on what The Hearing Clinic UK can provide please call us today on 0333 320 7788.

Why is Background Noise Such a Big Problem?

Why is Background Noise For Hearing Aid Wearers such a Big Problem?

Background noise for Hearing Aid wearers can be their biggest enemy. Many simply couldn’t pick up on it before getting their hearing devices, but when it is there it can be very unwelcome.  Dogs barking, children playing, traffic even other conversations can make one to one situations in public places difficult.

Research in the US suggests that the ears of people with a hearing loss work differently to those with normal hearing when exposed to environments with lots of background noise. In noise the ear works harder to process all the different sounds at once, resulting in the signals to the brain becoming jumbled and the individual not being able to hear any sound clearly.  And it just keeps getting worse – the less the brain picks up on, the harder the ear works and the fewer signals it interprets correctly.

There are, however, a few ways, from the practical (like choosing a restaurant without a loud bar area) to the technical (we’ve listed a few options below), to limit background noise:

Wearing two hearing aids can limit background noise. Your hearing ability is increased, particularly with regard to where sounds are coming from, enabling you to concentrate on the ones you want to, without worrying about the ones you don’t.

Another option is to choose a hearing aid with DSP technology built in. DSP (digital signal processing) works by giving the hearing aid the ability to 'know' the difference between speech and background noise. It turns its own volume down when no one is speaking (when background noise is not interfering) and turns it up again when someone starts to speak. But in a very sophisticated manned the DSP system can understand what is speech and what is not.

Why is Background Noise For Hearing Aid Wearers, Is It Such a Big Problem?Slightly less sophisticated but just as effective in certain situations is a hearing aid with a directional microphone. If the microphone is positioned to ‘hear’ only sounds coming from in front of the wearer – such as when you are having a conversation, or watching TV – then background noise is filtered out. This is the way the human ear hears naturally, twice as well from the front than from the rear.

FM technology is another useful way of diluting the effect of background noise. An FM transmitter works best at picking up sounds close to it, but it isn’t as good at picking up noises from further away. This means that background noise may not be heard if it is far enough away, or at the very least it will be much quieter when compared to someone speaking in close proximity.

The Hearing Clinic UK is a completely independent hearing aid retailer and offers a wide selection of hearing aids from a range of high quality manufacturers.  Our highly qualified team of audiologists spend time ensuring every patient has a solution that works seamlessly with their lifestyle.

For more information or to book an appointment, visit or call us on 0333 320 7788.

Best hearing aids 2016

Am I Losing My Hearing?

Hearing loss tends to sneak up on people. Trauma can lead to sudden loss of hearing but for the most part it’s very gradual.

That’s probably why it takes, on average, seven years from when a person first notices hearing loss to when they actually seek treatment. This is why people then wonder, am I loosing my hearing?

Some people have difficulty hearing specific voices in a crowded room. Others have to turn the volume up on the TV, whilst some have difficulty hearing people on the phone. These are all possible signs of a developing problem.  It’s better to get it diagnosed early to ensure treatments and therapies can be designed to manage it most effectively.

Hearing loss can have a devastating impact on a person’s life. Therefore it is important to seek professional help at the earliest possible opportunity.  A great first step is to take an online assessment – 15 simple questions that when answered honestly can provide you and an audiologist with the information required to get the best possible treatment, therapy or solution.

Tests are FREE and take just a few minutes.  You can choose to send your score and contact details directly to our friendly team of highly qualified Audiologists who will contact you to arrange a comprehensive hearing test in our state-of-the-art Sound Lounge. With our expertise, and many years of looking after patients with a variety of hearing loss issues, you will no longer have to worry about losing your hearing, but instead enjoy better, more enriched hearing with The Hearing Clinic UK.

Best hearing aids 2016

Remember, your hearing loss could simply be a build-up of wax, easily and painlessly treated with microsuction, but if it is more serious, our treatment and rehabilitation programs will help you manage your problem discreetly and effectively.

Outer Ear

How to Keep Your Ears Safe

How to Keep Your Ears SafeEars are perfectly formed to capture sound, but the incredible efficiency of their design means they can sometimes capture too much.

This can become a major problem, actually damaging your hearing and leading to permanent hearing loss. Tiny hairs within the ear are flattened when they come into contact with loud noises and if they fail to ‘unflatten’ then hearing is affected.

So here are our top tips on how to keep your ears safe, and protect your hearing and avoid causing irreversible damage.

Use Ear Plugs

Ear plugs are incredibly useful when it comes to giving your ears extra protection, so they can be handy tools when you’re around loud noises.

Take regular breaks

If you work in an environment where loud noise is the norm (e.g construction) it is important to give your hearing an opportunity to ‘reset’.  Just 10 minutes away from loud noise will have the desired effect.

Turn Down The Volume - How to Keep Your Ears SafeTurn It Down!

If you enjoy listening to music, make sure you don’t have things turned up to 11. If you wear headphones and cannot hear anything other than your music, it is too loud.  Likewise, if you wear headphones and other people can hear your tunes, it is too loud. A good rule of thumb is the ’60:60 rule’. This means using only 60 percent of your music device’s volume for no more than 60 minutes a day.

Use Headphones

Headphones, particularly noise cancelling headphones, are much better than ear buds when it comes to protecting your hearing. They drown out background noise more effectively allowing you to keep the volume relatively low. Again, take regular breaks, even when using noise cancelling headphones.

Use PPE where necessary

PPE (personal protective equipment including ear defenders) help to reduce noise.  Use of this type of protection is especially important if using power tools such as drills or sanders.

Make people aware of a noise issue

If you find that your working environment is too noisy, speak to your boss or the HR department and ask how best to combat the problem. It may be they were unaware of the issue.

For more advice contact our team on 0333 320 7788.

Why Which? Magazine Recommends Independent Hearing Aid Practitioners

Which? Magazine, published by the Consumers’ Association, is the go-to publication for anyone who wants help making confident, informed purchasing decisions.  Its impartial reviews highlight the best (and worst) across a wide range of products and services.

The Hearing Clinic UK are Independent Hearing Aid Retailers

Which? Magazine is a strong advocate of independent hearing aid retailers, like The Hearing Clinic UK, when it comes to hearing healthcare.

Primarily this is because independent retailers are not tied to any particular brand, meaning they can give truly impartial advice.  This is crucial when it comes to choosing a hearing aid as there are so many variations in the market.

Linx2Independent hearing aid retailers can also be very competitive on price.  Lower overheads, price setting responsibility and a focus on best advice often means consumers get the very best solution for their needs.  The last thing an independent retailer wants is a string of unhappy customers filling up the appointment book!

Transparency is another reason to go independent.  The Hearing Clinic UK provides customers with a comprehensive breakdown of costs and aftercare services.  And with a rehabilitation program recognised as world class, patients can be confident they are receiving excellent value for money.

Here’s a useful check list to take with you when you’re making a hearing aid purchase.  This should help you ensure you are getting the product and levels of customer service you expect:

  • Have you been shown a selection of hearing aids that could work for you?
  • What are the guarantees like? do they offer up to 5 year warranties?
  • What about servicing? do they offer unlimited or restricted aftercare?
  • Do they offer home visit services if you are unable to manage to their branches?
  • Is there a finance agreement available, and if so what is the APR being charged?
  • Where can you go if you have a question or complaint?
  • Are the retailers or providers owned or affiliated with a single supplier?
  • Can you thoroughly "try before you buy"?
  • Are they selling out of date products?
  • Are the hearing aids locked to their clinics stopping you from having them adjusted elsewhere?
  • Is the prescriptive correction required for your hearing loss measured correctly before you leave the branch?
  • How well qualified are the staff assessing and fitting your devices?
  • Are you being pitched a product they have simply as its on special offer or because it is the very best for your hearing situation?
  • Can you trade in your old devices if your hearing situation changes after the initial money back guarantee period is over?
  • Do you have to go elsewhere to have earwax removed if a blockage occurs?


These are all very important questions to ask and many can be overlooked at the initial stages of purchasing new hearing aids.


For fully independent advice on your hearing care needs please call our friendly team of experts on 0333 320 7788


With a heritage spanning over 60 years and tens of thousands of happy patients - The Hearing Clinic UK are expertly placed to help you hear at your optimum level

What is Earwax, and why is it there?

What is Earwax, and why is it there?

Granted earwax is not sexy but it is essential to maintain your aural health.  Removing it without expert knowledge can cause damage, but safe removal is possible and can solve some minor hearing problems.

Lots of people wonder what is Earwax. Well Earwax, or cerumen, is made up of dead skin cells, cholesterol, naturally occurring alcohols, lysozyme enzyme, and fatty acids among other things.  I told you it wasn’t sexy.

Most of the time it is really useful stuff, so unless it is causing hearing loss or pain (through an excessive build up, for example) it should be left alone to do its thing.  It will work its way out of the ear and simply gets washed away when you’re in the shower. If it does need to be removed, seek professional advice as damaging your eardrum by compacting the wax is not recommended.

Earwax’s main job is to protect the ear.  The ear is open and vulnerable and foreign bodies can easily get inside. Earwax catches the dust, bugs, germs, and bacteria before it can do any damage or cause an infection. As I said, it might not be sexy, but like a hulking great centre back or a prop forward, it does its job very effectively. It’s also pretty good at keeping water out of the ear when swimming or bathing avoiding irritation in the ear and possible infection.

What is Earwax, and why is it there?

So, leave it if they only problem it’s causing is a slight nausea when you see it, but come and see us if you think the build-up is becoming a pain.

The Hearing Clinic UK offers quick and painless earwax removal using microsuction.


please call on 0333 320 7788 and let us know how you heard about us!


(ps - if you are feeling your ears are not requiring treatment please pass this message on to a friend, family member or loved one who might like to hear about it!)


Technology – Changing the Face of Audiology

Technology – Changing the Face of Audiology

Once upon a time, and not that long ago relatively speaking, there was nothing that could be done for the deaf or hard of hearing. Sign language was a major breakthrough in allowing those afflicted to communicate, and it is still an important resource today, but breakthroughs in technology have meant hearing aid wearers can now experience very close to natural hearing.

One of the catalysts for what has been a revolution in hearing aid design and capability was a discovery made in 2009 by Robert Jackler MD, a Professor of Otorhinolaryngology at Stanford University.  He realised the ion channels within the ear were actually in a different place to where it was always thought they had been.

This simple discovery meant that hearing devices could be designed to work much better than they had before and, since then, hearing aid technology has moved at remarkable pace.

No longer are hearing aids large, clunky and obvious. They are much smaller and less conspicuous, removing some of the stigma attached to wearing a hearing aid, improving the wearer’s self-confidence and transforming the way they interact with the world.

Technology – Changing the Face of Audiology

In-ear hearing aids are almost invisible and can be worn for months on end without the need to remove them.  Wearers even shower with them in place!  And, if an in-ear solution doesn’t (or can’t) work for you, manufacturers have created incredible discreet aids that are worn outside the ear.  Miniaturisation or nanotechnology is integral to how the industry is being revolutionised.

Small Hearing Aids by The Hearing ClinicThey are also much more comfortable to wear.  Computer technology can accurately measure facial dimensions facilitating the manufacture of completely unique, perfectly fitted devices.  Noise filters can be integrated into devices helping sounds become crisper and clearer due to an up to 90% reduction in background noise.  And WiFi (wireless) and Bluetooth technology means hearing aids can be linked to tablets and smart phones allowing wearers to utilise devices that may once have been obsolete.

We are now even in the age of the ‘smart hearing aid’.  Able to adapt to the wearer’s likes and dislikes, these incredible devices provide the best possible – and utterly personal – hearing experience.

For more on what’s new in the market, follow us on Facebook, subscribe to the blog or visit

The Hearing Clinic UK – Helping to Restore a Natural Hearing Experience

Experience the phenomenal Resound Linx2 at our regular demo days.

Linx2 is the new benchmark in smart hearing.  The incredible Binaural Directionality & Spatial Sense technology supports your brain’s natural ability to process sounds, helping you hear better with less effort.

Linx2 can be connected to a range of devices, including iphone and ipad, so you can stream the conversations that matter direct to your Linx2 system.

resound-demo-imageCome along to one of our regular demo days.  Our unique sound lounges allow us to re-create a range of situations and environments affording you the opportunity to experience the life changing natural hearing solutions modern technology and our world-leading rehabilitation program can offer.

Register Your Interest Today:

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Introduction to The Hearing Clinic UK Video

The Hearing Clinic UK specialises in hearing loss treatments using state of the art hearing aids, treating tinnitus related issues, ear wax removal using microsuctioning and other hearing related issues.

Charitable hearing aid work: ENT for Zambia

Martin Zambia 2About our efforts

We do our best to make a huge impact to peoples' lives by providing the latest technological advances to our patients, be that ear wax microsuction treatments, tinnitus treatments or our high-tech hearing devices that have all sorts of fancy features associated with them.

However, not everyone in the world has a chance to take advantage of these. A hearing device that allows a patient a simple amplification may seem pretty old in comparison to the most recent offering and while it may not be close in terms of quality, it will still go a long way to giving people back their hearing who couldn't necessarily afford a new device.

Therefore, it is saddening to realise that these devices are often discarded into junk boxes and cupboards around the UK when they have the potential to change peoples' lives. We operate a policy that provides all hearing aid purchasers £100 off when they trade in their old hearing aids.

We then take these 2nd hand hearing aids and have them re-conditioned allowing them to be re-used. By engaging in Charitable hearing aid work we can help the lives of others less fortunate. We gather the re-conditioned hearings aids together alongside others that have been donated by our hearing aid partners and take them to Zambia on bi-annual trips to dispense to those who need them most. We provide a great deal of support for the charity ENT for Zambia and have treated hundreds of people for hearing impairment.

How you can get involved in Charitable hearing aid work

Although we welcome you to get involved in the charity, we understand that there are only a limited number of audiologists who will get involved.

We believe that the best way for you to help out is to donate old hearing devices that you may have lying around, encourage friends to donate theirs and to take advantage of our trade-in offer so that you can upgrade your own sound while helping out at the same time.